Presented by the Asia Northwest Cultural Education Association (ANCEA), Sakura-Con is the oldest and most well attended anime convention in the Pacific Northwest. I quickly rose through the ranks of both the Operations and Registration departments during my time volunteering for ANCEA. Before stepping away to concentrate more on school, I was the Registration Manager and responsible for the people, processes, and technology for Sakura-Con attendee registration.
Registration ManagerSakura-Con
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Balanced registration staff and systems to ensure average wait times for 20,000+ attendees were less than 40 minutes
Hired personnel, defined sub-teams and established communication channels for 110 volunteers within the department Improved interdepartmental process by creating a training manual for policies, responsibilities, and UI usage Led a team of 7 developers to document the existing registration system and prototype a replacement system |
Asst. IT ManagerSakura-Con
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Responsible for all computer and network infrastructure planning and deployment for 700+ staff members at the Washington State Convention Center during the Sakura-Con event
Optimized the registration deployment to reduce attendee registration wait times from 3 – 6 hours to less than 1 hour Created a thin client infrastructure for registration PCs by movin the existing reg-dev codebase to Git, creating build scripts for registration servers, reworking existing reg-dev codebase to enhance usability and reporting functions Designed a visual deployment guide for all equipment and networking to be performed for registration setup Wrote a comprehensive registration 27-page system manual for building and configuring the registration servers from scratch |
Asst. Network CoordinatorSakura-Con
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Responsible for the deployment and support of 40+ computers and the network infrastructure for Sakura-Con event. |
Thomas Dye 